Shockingly Satisfied? J.D. Power’s EVX Ownership Study

 

Episode 158

Brent Gruber, Executive Director of the Electric Vehicle Practice at J.D. Power is BACK on the show today to talk about the J.D. Power 2025 U.S. Electric Vehicle Experience (EVX) Ownership Study that was released earlier this month. While it’s true market share of BEVs holds steady at just 9.1%, Brent says the ride’s just getting started with a surge of diverse, jaw-dropping options from Hyundai, Kia, and Chevy. Satisfaction is soaring to new heights this year, fueled by slick upgrades to current models, thrilling new releases, and a smoother(ish) public charging experience—especially for non-Tesla drivers. Teaming up with PlugShare, the study spills the tea: premium plug-in hybrids are stealing the show, rivaling top-tier battery EVs, while mass-market hybrids lag behind. But it’s not all smooth cruising—public charging infrastructure’s still a bumpy road, with funding cuts and blind spots threatening to stall EV momentum, even as manufacturers and states race to keep pace.

This episode is sponsored by DriveItAway and FleetIT.

 

If you’re a franchise dealer, you can now launch a profitable (and scalable) micro-lease to own program with zero upfront costs, to transform your unsold inventory into monthly revenue, effortlessly. And if you want to support DriveItAway’s mission directly, check out their stock on the OTC markets, “DWAY.” Learn more at driveitway.com/dealers

FleetIT guarantees that you never pay toll fees for your fleet again and directly integrates into your software. Learn more at fleetit.com

Links

Connect with Brent Gruber on LinkedIn