So What Happens if This Battery Goes bad?
Episode 93
Richard Bustillo, GM of Brickell Motors in Miami, FL and Scott Lear, President of Dealer Benefit are on the show today to talk about the dreaded EV battery repair. Scott points out that the common kneejerk response at the business office, (aka “call the OEM” or “google it”) just won’t cut it these days with customers who expect an Amazon-like experience in the F&I department, while Richard gives additional commentary on the state of EVs at Brickell Motors and how he’s giving first time EV owners peace of mind with new warranty options. Also, Richard also gives us his hot take on the all new electric Honda Prologue and how his customers are reacting to it!
This episode is sponsored by Dealer Benefit’s Battery 4 Life Program, the automotive industry’s first new and pre-owned Electric Vehicle Battery Warranty. This coverage allows your dealership to offer your consumer peace of mind with their vehicle’s battery life and generates a customer for life in service. Learn more at https://www.dealerbenefit.com